Privacy Policy

Introduction

At Cascade Enforcement Agency, we understand that privacy is a critical concern for our clients and the individuals we serve. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you engage with our security services or visit our website. Our goal is to maintain your trust and ensure that your information is handled responsibly and transparently.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly. This can include, but is not limited to:

• Identification Information: First name and last name
• Contact Information: Address, email address, and phone numbers.
• Employment Information: Job title, employer details, and professional history.
• Service-specific Information: Details related to the security services you request, such as property addresses or specific security needs.

1.2 Non-Personal Information

When you interact with our website or services, we may collect non-personal information automatically. This can include:

• Technical Data: IP address, browser type, operating system, and device type.
• Usage Data: Information about how you use our website, services, and applications.
• Cookies and Tracking Technologies: Data from cookies, web beacons, and similar technologies to enhance your experience on our site.

1.3 Special Categories of Personal Data

In certain circumstances, we may collect special categories of personal data, such as:

• Health Information: If relevant to security services (e.g., if you require assistance related to a medical condition).
• Usage Data: Information about how you use our website, services, and applications.
• Criminal Record Information: If you are seeking employment with us or a security clearance.

1.4 Sources of Information

We collect information from various sources, including:

• Direct Interactions: Information you provide when filling out forms, communicating with us, or using our services.
• Automated Technologies: Information collected automatically through cookies and tracking technologies.
• Third Parties: Information received from business partners, contractors, or publicly available sources.

2. How We Use Your Information

We use your information for a variety of purposes, including:

2.1 Service Provision

To provide you with the security services you request, including:

• Conducting risk assessments
• Performing security installations
• Providing ongoing monitoring and support

2.2 Communication

To communicate with you regarding:

• Service-related inquiries
• Account management and updates
• Notifications about changes to our services or policies

2.3 Billing and Payment Processing

To process payments for services rendered and manage billing inquiries.

2.4 Legal Compliance

To comply with applicable laws, regulations, and legal requests, including responding to law enforcement inquiries.

2.5 Marketing and Promotions

With your consent, we may use your information to provide you with information about products and services that may interest you. You can opt out of these communications at any time.

2.6 Service Improvement

To analyze usage and improve our services, website, and overall customer experience.

2.7 Security and Fraud Prevention

To protect our business, our customers, and our services from fraud, unauthorized transactions, and other security breaches.

3. Disclosure of Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential.

3.2 Legal Compliance

We may disclose your information to comply with laws, regulations, or legal requests, including:

• To respond to subpoenas or court orders
• To cooperate with law enforcement agencies
• To protect the rights, property, or safety of our agency, clients, or others

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website if your information becomes subject to a different privacy policy.

3.4 Consent

We may disclose your personal information for any other purpose with your explicit consent.

4. Data Security

We take data security seriously and implement various measures to protect your personal information, including:

4.1 Technical Security Measures

• Encryption: We use encryption to protect sensitive data transmitted online.
• Firewalls: Our systems are protected by firewalls and other security measures to prevent unauthorized access.
• Regular Security Audits: We conduct regular audits and assessments to identify and mitigate security risks.

4.2 Administrative Security Measures

• Access Controls:We limit access to your personal information to only those employees or contractors who need it to perform their job duties.
• Employee Training:We train our employees on data protection and privacy best practices.

4.3 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

You have certain rights regarding your personal information, including:

5.1 Right to Access

You have the right to request copies of your personal information that we hold.

5.2 Right to Rectification

You have the right to request that we correct any inaccurate or incomplete information.

5.3 Right to Erasure

You have the right to request the deletion of your personal information under certain circumstances.

5.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information.

5.5 Right to Data Portability

You have the right to request the transfer of your personal information to another organization or to you, under certain conditions.

5.6 Right to Object

You have the right to object to the processing of your personal information in certain circumstances, particularly when we are processing it for direct marketing purposes.

5.7 How to Exercise Your Rights

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We may require you to verify your identity before responding to such requests.

6. Third-Party Links

Our website may contain links to third-party websites. We do not control these sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise your rights, please contact us at:

• Cascade Enforcement Agency
• Address: 6900 SW 105th Avenue, Suite A Beaverton, OR 97008
• Email: sales@cascadeenforcement.com and operations@cascadeenforcement.com
• Phone: (503) 291-5082

Conclusion

At Cascade Enforcement Agency we value your privacy and are committed to protecting your personal information. We encourage you to read this Privacy Policy carefully and reach out to us if you have any questions or concerns. Thank you for choosing us for your security needs. Your trust is essential to us, and we are dedicated to maintaining that trust through responsible information practices.